Sonoma Technical Support Services Names Mardis VP Sales

February 1, 2007 - Sonoma Technical Support Services, a leading provider of help desk services in North America, has named Bill Mardis to the position of Vice President of Sales. Mr. Mardis will be responsible for the expansion of the Sonoma help desk services in the US marketplace.

Mr. Mardis comes to Sonoma with over 20 years of experience in the services business for the point of sale industry where he has served as Director of Sales and Marketing for VeriFone’s services division, Vice President of Value Added Services for Hypercom and Vice President with PointPay, USA. The company will focus on the delivery of high quality, cost effective help desk, conversion and training solutions to the point of sale and financial markets in the US.

Our company has been providing help desk support for point of sale and on-line banking applications for more than a dozen years. comments Bill Bews, President of Sonoma Technical Support Services. Our unique, virtual model has allowed Sonoma to deliver a high quality service at a very competitive price. We are pleased to have Bill Mardis join us to spearhead our US expansion efforts.

Sonoma's business model has allowed the company to recruit and retain seasoned career associates with excellent technical and communication skills to solve problems quickly and efficiently. Help desk services are all about quality people and this is Sonoma's greatest strength in the delivery of superior services to our customers, adds Bill Bews.

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