Sonoma is pleased to announce its new partnership with JR’s POS Depot.

LANGLEY, British Columbia, November 4, 2009 -- Sonoma Technical Support Services, a leading provider of POS help desk services in North America, has announced a partnership with JR’s POS Depot to provide full service help desk services to support their offering of Hypercom’s Optimum M4230 and T4230 multi-application wireless payment terminals.

This partnership allows JR’s POS Depot to offer a complete, single source solution to the US market that includes payment terminals, wireless provisioning, gateway services, file builds, deployment, help desk and maintenance for Hypercom’s mobile and fixed GPRS wireless devices. This is a true “Class A equivalent” solution that will give businesses the ability to quickly and easily extend their reach to accept payments anytime, anywhere and increase their revenues.

"Under this partnership, Sonoma will provide the critical help desk ingredient to the support JR’s POS Depot’s turnkey offering of Hypercom’s mobile payment solution. This is an exciting partnership for Sonoma that allows us to leverage our considerable experience and expertise in supporting wireless devices." comments Bill Bews, President and CEO of Sonoma.

"This unique and innovative package brings together the essential building blocks for secure mobile transactions that are easy to deploy and easy to maintain and eliminate the extra steps and potential problems associated with sourcing different components of the mobile solution from multiple vendors." Comments Riad Alakkam, Chief Executive Officer and President, JR's POS Depot.

"Hypercom's innovative bundling of GPRS terminals with GPRS services helps provide a secure, cost effective and easy to use solution to drive the growth of mobile POS payments.. By providing this offering through JR's POS Depot, Hypercom has access to a significant ISO channel that focuses on the mobile merchant market segment," said Rod Hometh, Senior Vice President, of North American Sales, Hypercom Corporation.

About Sonoma Technical Support Services, Inc. (www.sonomaservices.com)
Sonoma Technical Support Services was founded in 1994 to provide help desk services for the financial and POS markets in North America. The company pioneered and perfected a unique virtual, call center model supported by sophisticated call routing and CRM system capabilities. This strategy has earned the company high marks for the delivery of professional service on a very cost-effective basis in the challenging help desk business.

About JR's POS Depot (www.jrposdepot.com)
JR's POS Depot is a full service transaction equipment company provider of point-of-sale equipment and services based in Ft. Lauderdale, FL, with sales representation in Atlanta, GA. Telephone 877-999-7374.

Hypercom and Optimum and Design are registered trademarks of Hypercom Corporation.

• Return •