Sonoma has a proven track record with the expertise and experience to provide a high level of support to the Point of Sale Market. Our career associates have both the technical skills as well as business acumen to handle calls quickly and efficiently. We provide a full range of support services, from level one handling common issues related to POS equipment operation and procedures to more complicated hardware and application support issues. Specific services include:

Troubleshooting
• Hardware
• Software
• Network
• Swap request fulfillment
• Courier administration
• Follow-up support