The timely and efficient upgrading of equipment, applications and or new peripheral devices is a major challenge for many organizations which requires a significant effort involving many resources. Sonoma has the staff and the systems to manage these projects.

Often these projects need to be implemented in a compressed time frame. Sonoma’s Help Desk service ensures that new software or devices are put into play quickly and working properly. Our system allows associates to schedule, track and report these activities on a real time basis and consolidate data for reporting.