Sonoma Technical Support Services provides both Help Desk and Administration Support for Cellular Prepaid Airtime and Payment Services.

With an expansive network of resources in this field, we provide a broad range of support services to your customers. In this environment, the result is a satisfied customer, reduced service costs, and an increase in the lifetime value of your customers.

• Administrative support
• Verification of customer forms
• Customer profile updates and changes
• Resolve payment issues
• Review fraud report